Knowledge Base
FAQ's For Employees
Articles for the most frequently asked employee questions or issuesWorksite Manager
Articles specific worksite managersEmployee Onboarding
Help articles for new clientsTime & Labor
Articles related to Time & Labor toolPayroll Tax Accounts
This category contains instructions for how to close tax accounts for each State
Recent Articles
Texas - Closing Tax Accounts
What to do to Close your WH Tax Account In Texas: Please follow the instructions on the Texas State website: https://www.twc.texas.gov/programs/unemployment-tax/changes-status-your-businessKansas - Closing Withholding Account ONLY
What to do to Close your WH Tax Account In Kansas: Complete the Notice of Business Closure (CR-108) Fill out section 1 - 8 with the necessary business information In section 9, make sure to mark the withholding option. In section 11, mark yes. A - ...Missouri - Closing Unemployment and Withholding Accounts
Missouri Withholding Tax Account Closure Submit Letter to Agency via: Email: withholding@dor.mo.gov Fax: 573-522-6816 Mail: Missouri Department of Revenue P.O. Box 3375 Jefferson City, MO 65105-3375 https://dor.mo.gov/pdf/MOREVMO-941F.pdf ...West Virginia - Closing Unemployment and Withholding Accounts
Instructions for closing your WV Unemployment and Withholding accounts: When your previous payroll provider files your Employer’s Quarterly Return of Income Tax Withheld (IT-101Q), please have them check Part 2 to indicate your business has stopped ...Virginia - Closing Unemployment and Withholding Accounts
Please follow the steps outlined below to close your VA Unemployment account: Complete the FC-20C Account Change Notice Information Update form. Fill in the header section Skip to Section 7, Change Account Status to Inactive Select “I am still in ...
Popular Articles
PTO Balances
How To Find Your PTO Balances Login to the Employee Self Service Portal HERE On the dashboard you should be able to see your Paid Time Off summary/balance In the left hand column, go to Time > Paid Time Off to see available balance Click on View ...How To Onboard New Employees
This article will cover the steps for onboarding a new employee in your organization. Step 1. Login Login to your account on THIS PAGE or by going to this URL: https://twk.prismhr.com/twk/dbweb.asp?dbcgm=1 Step 2. In the "My Favorites" ...Update Tax Withholdings
Follow These Instructions To Update Your Tax Withholding information Login to your employee self service account HERE In the left navigation click on Taxes Click on Tax Withholding In the Tax Withholding section you can update your Federal and State ...How To Reprint or Retrieve W2 For Employee
Follow these steps to reprint a W2 for an employee: Log into Prism and choose the employee who needs their W2. Click on the blue action menu at the top right corner of the Employee Detail Screen Click on “Reprint Form W-2” Choose what year you need ...Time & Labor Mobile App Setup
This article will walk you through how to setup the time and labor mobile app. Step 1: Assign Employee PIN Before an employee can use the mobile app, you will need to assign the employee a PIN in Time & Labor (This is optional). This is done under ...